Out of hours and emergencies

Local pharmacies

Your local pharmacy will be able to provide you with advice and medication to help relieve the symptoms of common ailments.

When the GP practice is closed

If you need medical help fast but it’s not an emergency call 111, if it’s a life- threatening emergency call 999.

NHS 111 is the number to call when you need medical help fast but it’s not a life- threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

When to call 111

When to call 999

You should call 111 when:

you think you need to go to A&E or to
another NHS urgent care service
your GP surgery is closed and you need healthcare advice
you don’t know who to call for medical help

Call 999 for life threatening emergencies such as:

Major accident or trauma
Severe breathlessness
Severe bleeding
Loss of consciousness
Severe chest pain

Urgent care

There is an urgent treatment centre at North Tyneside General Hospital – part of a new GP-led urgent care service, caring for patients with minor injuries and ailments 24 hours a day, seven days a week.

Please make an appointment any time day or night by calling NHS 111, there is also walk-in access also available from 8am – midnight.

You can be seen here for less serious conditions including:

Minor head, ear or eye problems
Broken nose or nose bleed
Sprains, strains, cuts and bites
Children’s minor injuries and ailments
Minor fractures or broken bones
abscesses and wound infections

Please ‘talk before you walk’ – calling NHS 111 for an appointment will help ensure you see the right service first time.