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Getting Help With: Out of hours & Emergencies

Christmas period opening times

To be published nearer to the time.

Local pharmacies

Your local pharmacy will be able to provide you with advice and medication to help relieve the symptoms of common ailments. You can access the NHS website to find your local pharmacy.

Weekend and evening appointments

Please ask our reception team about our extended access appointments if you believe you might be able to benefit from them. On selected weekends and weeknights we have some available appointments.

When the GP practice is closed

If you need medical help fast but it’s not an emergency call 111, if it’s a life- threatening emergency call 999.

NHS 111 is the number to call when you need medical help fast but it’s not a life- threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

When to call 111:

  • You think you need to go to A&E or to
  • Another NHS urgent care serviceyour GP surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

When to call 999:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

Out of hours care

North Tyneside General Hospital has a has an Urgent Treatment Centre (UTC) available 24 hours a day, 7 days a week for less serious injuries like:

  • Minor head, ear or eye problems
  • Broken nose or nose bleed
  • Sprains, strains, cuts and bites
  • Children’s minor injuries and ailments
  • Minor fractures or broken bones
  • abscesses and wound infections

Emergency care for serious conditions is available at the North Tyneside General Hospital.



49 Marine Avenue Surgery
Whitley Bay
Tyne and Wear
NE26 1NA

Northumbria Primary Care